In regards to the incident in which you were hit by a rock, we wish to assure you that the safety of our guests remains our top priority at all times, and we apologize for any inconvenience you may have experienced in this regard. Your concerns about the attitude, tipping policy, and response time are noted and will be addressed with our team. We are sorry to read that the staff experience did not meet your expectations during your stay. It is hard to know that your stay was not the best experience due to the points you considered in your review. Thank you for choosing Sandals Royal Barbados for your vacation and taking the time to share your feedback with us.
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